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WHAT TO EXPECT:
When you buy an item that is on Pre-Order, the item is not available for immediate shipping and will be shipped in the future, according to the estimated dispatch date that is outlined on the product page.
As parents ourselves, we know this is an exciting time, and so between the time of placing your order and your items being shipped from our warehouse, we will send you several emails to keep in touch and give you a status update on your order.
We make every effort to ship your order by the expected shipping date, however, on occasion we can experience delays outside of our control.
Your order will be shipped from our warehouse within three (3) business days..
We use quickfox to deliver your items to you. Quickfox guarantees one(1) day delivery withing Metro Manila, For orders outside Metro Manila we are engaging a different courier such as LBC, JRS Express etc.
Once your order has left our warehouse, The rider will send a text message to your Mobile Number to inform you regarding the Delivery.
If you are not at the nominated address when delivery occurs, the driver will contact you and in case nobody received the item, your parcel will be delivered back to our warehouse. For more information you can visit their website at http://quickfox.ph/faqs/
Please note that you cannot nominate a delivery date or time and, unfortunately, we cannot call you on the day in advance of the delivery being made.
Once you have received your product, please check all items have arrived and are in working order. Please notify our Customer Care team within 7 days of delivery, if any items are missing or damaged. Outside of this period, Millenial baby is not liable for refunding or replacing items (outside of warranty claims).
If you order is a combination of in-stock and pre-order items, your order will be shipped when all items are back in-stock.
Within Metro Manila – Php100 Flat Rate
Rizal Area (San Mateo, Antipolo,Cainta,Taytay) – Php110 Flat Rate
For orders outside Metro Manila your shipping will be calculated at checkout depending on the postcode of your nominated shipping address and the number of items in your cart.
For orders worth more than Php1000, the shipping fee is FREE
Please take note that we currently only ship within Philippines.